VLVT deliver orders with DHL with signature. This means that there has to be signed for. We ask you to take this into account when specifying the delivery address (home or work).
Orders placed on weekdays after 17:00 always be directly sent the next working day. This means that you usually receive your order within 24 to 48 hours. On weekends placed orders will be shipped on Monday.
DHL deliverd twice at the specified delivery address. If you are also not at home the second time, the package will be delivered to the nearest DHL point. There you can pick it up by showing your ID.
You can check the status of your order(s) always under 'order status' in your account. Will the delivery has a delay, you will receive a message about the delay. When the order is shipped, you will receive an e-mail with a Track & amp; Trace number of DHL.
Has your order status "shipped" but you have you have not received your package after three days? Please contact us at 0031 20 676 2235, so we can determine the delivery status of your order at DHL.
VLVT also deliver internationally within the EU and several countries abroad. Below an overview of the shipping costs per country. Is the country of delivery not there? Please contact us.
|Shipping costs €4,95||Shipping costs €9,95||Shipping costs €18,50||Shipping costs € 25,00|
|United Kingdom||Czech Republic|